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Autodesk is looking for a Sr. Diagnostics Engineer to join its Customer Success organization. This talented and dynamic software developer will design and develop tools focused on delivering self-help and self-heal solutions for our Customers and Support Specialists. Key responsibilities include researching and developing solutions that improve supportability, supporting solution development and deployment activities, creating necessary documentation, ensuring high-quality deliverables, and guiding team members to meet deadlines. Minimum qualifications include a 4-year degree in engineering or computer science, at least 8 years of experience in desktop, web, or cloud technology, proficiency in C# and C++, and a strong understanding of both frontend and backend frameworks. Familiarity with Agile development practices and effective communication skills in English are necessary.