Principal Consultant

About the Role

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. We constantly seek to understand the best for our customers, go beyond completion in our work, strive for excellence with intensity, and embrace candid communication.

We are seeking a Principal Technical Consultant to join our Customer Success team. In this role, you will engage with our customers post-sales to develop software solutions on the Appian platform that help companies drive digital transformation and competitive differentiation.

Your main responsibilities include leading projects throughout the entire project life-cycle, defining, designing, and implementing custom software solutions using Appian's low-code platform for our commercial clients. This involves working in an agile environment to understand client business processes, launching relational data models in production, developing APIs for system integration, and mentoring consultants during software implementations.

About the Candidate

To be successful in this role, candidates need:

• A passion for mentoring and developing others.
• Experience leading teams through post-sale software implementation.
• Excellent communication skills and a passion for technology.
• Ability to define business processes and gather system requirements.

Candidates should also have:

• A history of success on cross-functional teams and experience with agile methodologies.
• Basic understanding of object-oriented programming, relational databases and SQL skills.
• Knowledge of software testing practices and experience with integrations using REST and SOAP APIs is preferred.

Basic Qualifications

• 8+ years of experience in software development or technical consulting.
• A B.S./B.A. in Engineering, Computer Science, Information Systems, or a related field.
• Willingness to travel up to 20% to support customer engagement.

Tools and Resources

At Appian, we focus on equipping new hires with the skills and knowledge needed for success through dedicated training. Continuous learning is a priority at Appian, with mentorship opportunities and resources widely available. We provide growth opportunities, including a leadership development program, specialized training, and tuition reimbursement for employees aiming to advance their education. We foster a respectful community through employee-led affinity groups that help connect Appianites and build internal and external networks.

About Appian

Appian is a software company that automates business processes. Our AI-Powered Process Platform includes everything needed to design, automate, and optimize complex processes, improving workflows, unifying data, and enhancing operations for our clients. For more information, visit appian.com.