Principal Solutions Architect, Client Success Service Solutions
- Published on
About the Role
Arcesium seeks an experienced Principal Solutions Architect to join our Customer Success Service Solutions team (CS3) in the Client and Partner Development department. The CS3 team is focused on building lasting partnerships to ensure our clients maximize the full potential of our products and services, creating a community of advocates. You will leverage your technical expertise and business acumen to support the requirements of Arcesium's client base, made up of leading financial services institutions.
What You'll Do
You will partner with Sales Executives to engage with high level client stakeholders, represent Arcesium's technology capabilities, and drive client success. Your responsibilities include:
- Collaborate with sales during meetings and demonstrate our technology to accelerate clients' data strategy.
- Analyze complex data problems by breaking them down into manageable sub-problems.
- Design comprehensive solutions, ensuring data quality and integration across systems.
- Support clients during both Sales and implementation phases, managing project expectations.
- Innovate new products and software, fostering efficiency.
- Train client developers on Arcesium's API and technical architecture.
About the Candidate
Ideal candidates will possess:
- 10+ years in client-facing roles emphasizing consultative and solution skills, preferably within Banking FinTech.
- A software engineering background with hands-on experience in coding (preferred in Python).
- Knowledge in design and architecture intelligence and familiarity with Linux and cloud solutions (AWS preferred).
- Experience in managing cross-functional projects spanning both business and technology.
- Strong communication and interpersonal skills for effective stakeholder management and collaborative relationships.
- Valid working permit for the country.
- Fluency in English.
About the Company
Arcesium is a global fintech firm addressing the sophisticated data-driven challenges of leading financial institutions. We value innovation, collaboration, and professional development, enabling employees to contribute meaningfully from day one. We are experiencing substantial growth in a dynamic marketplace, dedicated to ongoing transformation and innovation.
Company Culture and Benefits
At Arcesium, we promote flexible work arrangements with a hybrid model, alongside a casual dress code. We offer opportunities to work on challenging projects within a global environment, supporting continuous learning and development. Our collaborative culture is complemented by a competitive compensation package and a modern office located in Avenida da Liberdade, Lisbon.
Join our team and play a crucial role in shaping Arcesium's future!
Arcesium does not discriminate in employment matters on any basis protected by law. We are committed to building a diverse and inclusive corporate culture and encourage applications from all qualified individuals.