Lead Site Reliability Engineer
- Published on
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
About the Role
Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Salesforce services have reliability, capacity, performance and the availability to deliver our customer's needs. Our software development focuses on enabling service owners to operate their services safely at scale. You'll manage complex challenges unique to Salesforce while using your expertise in coding, algorithms, and large-scale system design.
Responsibilities
- Support and scale multi-cloud, multi-region services.
- Build automation to reduce manual operations.
- Operate and scale monitoring systems for proactive detection.
- Improve CI/CD practices for safe deployments.
- Collaborate on integrating AI-driven automation for enhanced reliability.
- Lead post-incident analysis and ensure effective root cause resolution.
About the Candidate (Expectations and Nice to Have Skills)
The ideal candidate will have 7+ years of experience in Python, Go, or Java for automation, with hands-on experience in designing and operating large-scale systems. Knowledge of Internet technologies and protocols is essential, as is experience in Public Cloud environments like Kubernetes. Ideal candidates will understand SRE principles, have a data-driven mindset, and strong communication skills.
Company Culture and Benefits
SRE's culture of diversity and intellectual curiosity is key to its success. We promote collaboration and a blame-free environment, encouraging self-direction on meaningful projects while providing support and mentorship. Salesforce values equality and maintains a non-discrimination policy, where every employee is assessed based on merit, competence, and qualifications, free from bias. Join us in fostering a workplace that's inclusive and free from discrimination.