Cloud Platform Support (DevOps) Specialist
EPAM Systems — Eindhoven, NL
- Published on
About the Role
We are seeking a motivated Cloud Platform Support (DevOps) Specialist to join our team in Eindhoven, Netherlands. As a Cloud Platform Support Specialist, you will focus on monitoring cloud environments, diagnosing issues, and implementing proactive strategies to achieve high availability and top-notch performance. Your collaboration with development teams will be crucial as you work together to customize and enhance cloud solutions, pushing the boundaries of innovation and functionality.
Responsibilities
- Design, develop and implement software solutions that enhance the stability, scalability, availability and performance of development environments.
- Provide daily support to clients at a 2nd line level to ensure increased satisfaction.
- Participate in on-call rotation and serve as an escalation contact for incident resolution.
- Use your affinity and experience in problem-solving to address incidents impacting client experience and develop solutions and automations to prevent future occurrences.
- Coach and guide team members in their tasks and responsibilities.
- Develop and maintain tooling and scripts that automate repetitive tasks.
- Proactively manage issues, monitor user experiences and identify opportunities for automated issue remediation.
- Focus on creating structural solutions rather than temporary workarounds.
- Develop integrations between various applications and cloud-based services.
- Take full ownership of one or more services, making decisions that benefit both the business and clients.
- Implement effective monitoring systems to track system health and behavior and respond promptly to outages.
About the Candidate
Requirements
- Bachelor's or Master's degree in Software Engineering, Computer Science or a related field.
- Minimum 8 years of relevant experience.
- Proven experience in coaching and guiding team members.
- Familiarity with Site Reliability Engineering.
- Proficiency in programming languages such as Python and Ruby.
- Experience with logging infrastructure and tools like Splunk and Zabbix.
- Experience with Infrastructure as Code tools including Ansible, Puppet and Terraform.
- Experience in maintaining and scaling systems using Kubernetes.
- Knowledge of networking, storage and Linux administration.
- Experience working in a true Agile DevOps environment.
- Proven experience in building and maintaining CI/CD pipelines.
About the Company
EPAM Systems is dedicated to providing solutions that meet client and business needs in the fast-paced tech world. Our team is dynamic, driven, and passionate about innovation and service delivery in cloud solutions.
Company Culture and Benefits
We offer:
- 26 paid holiday days.
- Pension plan scheme.
- Disability insurance (WGA Shortfall insurance).
- Long-term disability insurance (WIA Top up insurance).
- EPAM Employee Stock Purchase Plan (ESPP).
- Commuting to work - costs reimbursement.
- Laptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements).
- Bike lease.
- Employee Assistance Program.
- Corporate Programs including Employee Referral Program with rewards.
- Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more. *All benefits and perks are subject to certain eligibility requirements.