SRE (ServiceNow)
Synechron — Montreal, CA
- Published on
About the Role
Synechron is looking for a Site Reliability Engineer (SRE) who is dependable and committed to understanding and documenting the Firm's ServiceNow instances and their dependencies, while prioritizing technical debt to enhance client satisfaction and operational efficiency. This role involves addressing various operational challenges and contributing effectively within a vibrant team environment.
Responsibilities
- Delivery of improvements that will maximize the availability and performance of supported systems through optimized and automated operational tasks.
- Collaboration on the development of operational tools, ongoing problem management, and architecture reviews with colleagues.
- Troubleshooting ServiceNow issues, as well as some on-premise capabilities in a Linux environment.
- Contribution to understanding the Firm's ServiceNow instances and related dependencies, including prioritizing technical debt impacting client satisfaction and operational efficiency.
About the Candidate
- 2-5 years of experience in software development.
- Skilled in programming languages: Python, with experience in ServiceNow administration or development being an asset.
- Proficient oral and written communication skills.
- Ability to establish warm, effective relationships with colleagues and contribute positively to a collaborative team environment.
About the Company
Synechron is a global consulting firm that combines creativity and innovative technology to deliver industry-leading digital solutions. We have a workforce of over 14,500 and 58 offices in 21 countries, servicing a diverse range of notable financial services and technology clients.
Company Culture and Benefits
- Offers a multicultural work environment with numerous opportunities for collaboration.
- Provides a comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
- Flexible hybrid policy and possibilities for international work within our numerous global offices.
- 15 days of paid annual leave plus 10 additional personal leave days, along with access to a wealth of training resources.
- A commitment to diversity and inclusion, with initiatives aimed at fostering an inclusive workplace.